Facilitation
A facilitator is a person who helps a group of people to work together better, understand their common objectives, and plan how to achieve these objectives, during meetings or discussions.
Introduction to Facilitation
How to Prepare for a Facilitation Session
Setting the scene
Icebreakers
Creating Agreements
Facilitating Interactive Exercises
Adopting Virtual Platforms
Overcoming Communication Barriers
Netiquette and Online Etiquette
Setting the Tone for Facilitation
Creating an Inclusive Environment
Handling Conflict
Building Trust and Rapport
Guiding Discussions
Managing Differing Points of View
Understanding Group Dynamics
Respecting Minority Opinion